Michelle A. Bartlett

Michelle@MichelleBartlett.com

                                                       

                                                                       

CAREER SUMMARY

 

Extensive Information Technology experience in project management, portfolio management, systems life cycle, establishing and maintaining IT governance, and developing IT strategy in support of the business.  Detail and process oriented with an ability to summarize details effectively for various levels of management. Strong customer relationship skills, and consistently recognized for superior organization, prioritization and multi-tasking skills.

 

Areas of expertise:

 
  • Portfolio Management           
  • Project Management
  • Financial Governance
  • Budget Management
  • Systems Life Cycle
  • IT Strategy

 

 

TECHNICAL EXPERIENCE

 

·         Business Objects Reporting, HTML, XML

·         Focus, COBOL, JCL, CLIST, SAS

·         PeopleSoft, Documentum, Saba

·         Microsoft Word, Excel, Access, PowerPoint, Outlook

 

 

PROFESSIONAL EXPERIENCE

 

FORD MOTOR COMPANY, Dearborn, MI                                                                1991 – 2007

 

Planning & Strategy Manager, Business Systems                                      2004-2007

Managed annual department budget of $20M; coordinated development of annual business and cycle plans; wrote and obtained new development funding approvals for IT projects ranging in price from $100K to $10M; and managed the administration of a systems portfolio with over 200 applications and annual new development spending in excess of $25M.

  • Contributed to the implementation of a global HR systems strategy by developing and delivering a comprehensive current state analysis of HR systems.  
  • Protected the company’s assets by ensuring financial governance was implemented for all new development project spending.
  • Met annual cost reduction goals, of $2M+ per year, with the identification of opportunities for efficiencies and cost reductions.

 

Portfolio Manager, HR Systems and Marketing & Sales Systems           2000-2004

Liaison between IT development teams and internal business customers throughout all stages of the systems life cycle to ensure effective communication and quality IT deliverables. 

  • Recognized for improving internal relationships and customer communications by “thinking outside of the box” with alternative solutions and establishing monthly metrics reports.
  • Improved relationships with Ford dealers and internal customers by coordinating efforts between multiple internal and external organizations to improve B2B response time by more than 200%.
  • Researched, developed, and delivered a global learning management strategy for 200,000+ hourly and salaried employees throughout the Ford enterprise.

 

 

 

 

 

 

Michelle A. Bartlett                                                           page 2

 

Systems Analyst, HR Systems                                                                      1996-2000

Lead analyst for the Global Human Resource Data Base.  Utilized communication skills to resolve issues and to effectively analyze and implement system modifications in 14 countries around the world.

  • Project manager for the successful implementation of a global solution to plan and administer stock options for a select group of 15,000 employees throughout the Ford enterprise. 
  • Global subject matter expert charged with providing background and insights from previous assignments, and training new team members in international processes such as payroll and personnel processing, culminating in the successful implementation of a global compensation planning and administration system.
  • Coordinated the Y2K effort for over 200 applications and 1,500 end users in HR Systems, Office of the General Counsel Systems, and Air Transportation Systems.
  • Improved business relationships between the Information Technology and Human Resources organizations by establishing the liaison role which later led to portfolio management.

 

Programmer/Analyst, HR Systems                                                              1991-1996

Position led to increasing responsibilities in payroll, personnel, and international service systems.  Key successes included developing and implementing solutions for employee profit sharing, labor negotiations, transitional work arrangements, and the initial analysis of Y2K impact on payroll systems.

 

 

 

 

NOETICS CORPORATION, Troy, MI                                                            1989 – 1991

 

Programmer/Analyst – Ford Motor account

 

 

 

ELECTRONIC DATA SYSTEMS, Detroit, MI                                               1985 – 1989

 

Systems Engineer – General Motors account

 

 

 

 

EDUCATION

 

B.S., Business Administration/Management Information Systems                          1994

Lawrence Technological University, Southfield, MI

 

A.S., Business Studies/Data Processing                                                                       1982

Delta College, University Center, MI